Bring a touch of coastal living into your home, whether you live by the sea or simply dream of it, by freshening up any space with our natural fiber rugs. These warm tones and intriguing textures can bring character to any room.
Our Highly Curated Natural Rug Collection
Few things are as quintessential to a coastal home as a woven jute rug, which stands out as a best-seller at Cailíní Coastal. Enjoy other materials that evoke elemental beauty with natural rugs crafted from sisal, wool or fabric blends that deliver the best qualities of several fibers.
Each of our gorgeous rugs can add texture and character to any room in your home. For high-traffic areas like kitchens, foyers and patios, choosing a sturdy indoor-outdoor natural fiber rug will ensure it holds up under the elements, pets and kids, too. Embrace style and durability with these distinctive products that bring casual warmth to your home.
Our natural area rugs offer a variety of styles and sizes to be the finishing touch you need for any space. Add a splash of color with striped designs or pieces bordered with colored material. Bringing an extra dimension to your home is as easy as choosing items with tasseled edges or textured patterns like basketweaves or diamond shapes. Our natural fabric rugs have precisely the piece you need to transform your home.
Kiawah Jute Rug
A natural area rug with a contemporary touch, this cotton-backed layer pops with a bleached white tone and hints of blue. The organic texture of the hand-woven rayon and jute fibers offers a coastal bohemian-inspired style to our Kiawah Jute Rug.
Product Details:
- 70% Jute 30% Rayon
- Care Instructions: Blot stains immediately and clean with mild soap and water. Use fan or dryer to speed up the drying process-avoid exposure to too much moisture. Vacuum regularly without beater bar. Trim stray tufts with scissors to remove.
- For in-stock items, please allow 1-2 weeks for shipping. If pre-order, please refer to the estimated ship date shown.
- All rugs are final sale.
Our team is dedicated to ensuring your order arrives safely and efficiently. Please review the information below for details on shipping methods, timelines, and delivery expectations. If you have any questions, our Customer Care Team is here to help at support@cailinicoastal.com.
Shipping Update
Due to increased holiday order volume, our current shipping lead times are 5–7 business days. We appreciate your patience and continued support of our family-owned business during this busy season.
Holiday Shipping Cut Off
Please note that the shipping cutoff to receive items before Christmas is December 10th. Any orders placed after December 10th are not guaranteed to arrive in time. Be sure to check product lead times on each product page or shop our in stock and ready to ship collection for guaranteed delivery. Items shipped directly from vendors outside our warehouse cannot be guaranteed to arrive in time for the holidays.
General Information
We currently ship exclusively within the contiguous United States. At this time, we are unable to ship to Alaska, Hawaii, PO Boxes, or APO/FPO addresses.
All orders include shipping fees, which are calculated at checkout. Our shipping and handling rates reflect the actual costs incurred from our carrier partners to safely package and deliver your items.
All parcel-sized orders are shipped via UPS, FedEx, or USPS.
Lead Times
- In-stock items typically ship within 2–3 business days.
- During promotional periods or peak holiday seasons, please allow 3–6 business days.
- Vendor-shipped items (including furniture, mirrors, lighting, rugs, art, bedding, and select décor) typically ship within 2–4 weeks.
- Items marked Made-to-order or Pre-Order will ship once available. Please refer to details on the product page for estimated ship dates. Dates provided are estimates and may change due to production or carrier delays. Payment is collected at checkout, and you’ll receive tracking information once your item ships.
Please note that there may be a delay between label creation and carrier pickup.
Furniture Shipping
Many of our furniture pieces are delivered via trusted third-party delivery partners during standard weekday operating hours. Once your order is ready, the local carrier will contact you directly to schedule a delivery appointment.
Please inspect your order carefully upon arrival. If any damage or issues are visible, refuse the delivery and note “damaged” on the Bill of Lading. If you accept a delivery without noting damage, we may be unable to process a damage claim.
All damage claims must be reported to support@cailinicoastal.com within 24 hours of delivery. Claims submitted after that window may be declined. We will review and respond to all furniture damage claims within 3–5 business days and will determine whether the piece will be repaired or replaced based on the nature of the issue.
Storage & Redelivery Fees
If a delivery appointment is confirmed and the customer is unavailable to receive the order, or if the carrier cannot reach the customer to schedule delivery within a reasonable timeframe, the item may be rerouted to a warehouse or held at the carrier’s facility. In such cases, any storage, handling, or redelivery fees incurred will be billed to the customer. Cailini Coastal cannot assume responsibility for costs associated with a customer’s delay or unavailability to accept delivery.
Premium White Glove Delivery
Certain furniture items require Premium White Glove Delivery due to their size, weight, or delicate nature. This service includes:
- In-room placement
- Light assembly
- Carry up one flight of stairs
- Removal of all packaging materials
We want your Cailini Coastal piece to arrive beautifully and ready to enjoy.
International Orders
We do not currently ship internationally, though we hope to expand our reach in the future.
Pre-Order & Product Availability
Our team works diligently to keep inventory and shipping timelines as accurate as possible. However, production or transit delays may occur. Should an item’s estimated delivery window change, we’ll notify you promptly and ship all available items separately.
Pricing Policy
All prices are listed in USD and are subject to applicable sales tax based on state and local regulations. Prices, availability, and delivery rates are subject to change without notice. While we strive for accuracy, occasional errors may occur, and we reserve the right to correct any inaccuracies in pricing, descriptions, or images.
Lost or Stolen Packages
Cailini Coastal is not responsible for lost or stolen packages once marked as delivered by the carrier. If this occurs, please contact the carrier directly to file a claim.
Returns & Cancellations
For more information on our return and cancellation policies, please visit our Returns & Cancellations page.
Expedited Shipping
At this time, we do not offer expedited shipping.
Questions
If you have any questions about shipping, delivery timelines, or rates, visit our Frequently Asked Questions page or contact our Customer Care team at support@cailinicoastal.com.
Westport Jute Rug
Our richly textured Westport Jute Rug showcases a heathered design of bleached and soft blue jute for a dose of seaside inspiration. This light and airy natural is the perfect accent for sophisticated, coastal style.
Product Details:
- 100% Jute
- Care Instructions: Blot stains immediately and clean with mild soap and water. Use fan or dryer to speed up the drying process-avoid exposure to too much moisture. Vacuum regularly without beater bar. Trim stray tufts with scissors to remove.
- For in-stock items, please allow 1-2 weeks for shipping. If pre-order, please refer to the estimated ship date shown.
- All rugs are final sale.
Our team is dedicated to ensuring your order arrives safely and efficiently. Please review the information below for details on shipping methods, timelines, and delivery expectations. If you have any questions, our Customer Care Team is here to help at support@cailinicoastal.com.
Shipping Update
Due to increased holiday order volume, our current shipping lead times are 5–7 business days. We appreciate your patience and continued support of our family-owned business during this busy season.
Holiday Shipping Cut Off
Please note that the shipping cutoff to receive items before Christmas is December 10th. Any orders placed after December 10th are not guaranteed to arrive in time. Be sure to check product lead times on each product page or shop our in stock and ready to ship collection for guaranteed delivery. Items shipped directly from vendors outside our warehouse cannot be guaranteed to arrive in time for the holidays.
General Information
We currently ship exclusively within the contiguous United States. At this time, we are unable to ship to Alaska, Hawaii, PO Boxes, or APO/FPO addresses.
All orders include shipping fees, which are calculated at checkout. Our shipping and handling rates reflect the actual costs incurred from our carrier partners to safely package and deliver your items.
All parcel-sized orders are shipped via UPS, FedEx, or USPS.
Lead Times
- In-stock items typically ship within 2–3 business days.
- During promotional periods or peak holiday seasons, please allow 3–6 business days.
- Vendor-shipped items (including furniture, mirrors, lighting, rugs, art, bedding, and select décor) typically ship within 2–4 weeks.
- Items marked Made-to-order or Pre-Order will ship once available. Please refer to details on the product page for estimated ship dates. Dates provided are estimates and may change due to production or carrier delays. Payment is collected at checkout, and you’ll receive tracking information once your item ships.
Please note that there may be a delay between label creation and carrier pickup.
Furniture Shipping
Many of our furniture pieces are delivered via trusted third-party delivery partners during standard weekday operating hours. Once your order is ready, the local carrier will contact you directly to schedule a delivery appointment.
Please inspect your order carefully upon arrival. If any damage or issues are visible, refuse the delivery and note “damaged” on the Bill of Lading. If you accept a delivery without noting damage, we may be unable to process a damage claim.
All damage claims must be reported to support@cailinicoastal.com within 24 hours of delivery. Claims submitted after that window may be declined. We will review and respond to all furniture damage claims within 3–5 business days and will determine whether the piece will be repaired or replaced based on the nature of the issue.
Storage & Redelivery Fees
If a delivery appointment is confirmed and the customer is unavailable to receive the order, or if the carrier cannot reach the customer to schedule delivery within a reasonable timeframe, the item may be rerouted to a warehouse or held at the carrier’s facility. In such cases, any storage, handling, or redelivery fees incurred will be billed to the customer. Cailini Coastal cannot assume responsibility for costs associated with a customer’s delay or unavailability to accept delivery.
Premium White Glove Delivery
Certain furniture items require Premium White Glove Delivery due to their size, weight, or delicate nature. This service includes:
- In-room placement
- Light assembly
- Carry up one flight of stairs
- Removal of all packaging materials
We want your Cailini Coastal piece to arrive beautifully and ready to enjoy.
International Orders
We do not currently ship internationally, though we hope to expand our reach in the future.
Pre-Order & Product Availability
Our team works diligently to keep inventory and shipping timelines as accurate as possible. However, production or transit delays may occur. Should an item’s estimated delivery window change, we’ll notify you promptly and ship all available items separately.
Pricing Policy
All prices are listed in USD and are subject to applicable sales tax based on state and local regulations. Prices, availability, and delivery rates are subject to change without notice. While we strive for accuracy, occasional errors may occur, and we reserve the right to correct any inaccuracies in pricing, descriptions, or images.
Lost or Stolen Packages
Cailini Coastal is not responsible for lost or stolen packages once marked as delivered by the carrier. If this occurs, please contact the carrier directly to file a claim.
Returns & Cancellations
For more information on our return and cancellation policies, please visit our Returns & Cancellations page.
Expedited Shipping
At this time, we do not offer expedited shipping.
Questions
If you have any questions about shipping, delivery timelines, or rates, visit our Frequently Asked Questions page or contact our Customer Care team at support@cailinicoastal.com.
Avila Braided Jute Rug
Our richly textured Avila Braided Jute Rug showcases a distinctive diagonal weave design, hand woven of bleached jute fibers. The ivory colorway of this stunning natural accent lends a chic, coastal charm to any space.
Product Details:
- 100% Jute
- Care Instructions: Blot stains immediately and clean with mild soap and water. Use fan or dryer to speed up the drying process-avoid exposure to too much moisture. Vacuum regularly without beater bar. Trim stray tufts with scissors to remove.
- For in-stock items, please allow 1-3 weeks for shipping. If pre-order, please refer to the estimated ship date shown.
- All rugs are final sale.
Our team is dedicated to ensuring your order arrives safely and efficiently. Please review the information below for details on shipping methods, timelines, and delivery expectations. If you have any questions, our Customer Care Team is here to help at support@cailinicoastal.com.
Shipping Update
Due to increased holiday order volume, our current shipping lead times are 5–7 business days. We appreciate your patience and continued support of our family-owned business during this busy season.
Holiday Shipping Cut Off
Please note that the shipping cutoff to receive items before Christmas is December 10th. Any orders placed after December 10th are not guaranteed to arrive in time. Be sure to check product lead times on each product page or shop our in stock and ready to ship collection for guaranteed delivery. Items shipped directly from vendors outside our warehouse cannot be guaranteed to arrive in time for the holidays.
General Information
We currently ship exclusively within the contiguous United States. At this time, we are unable to ship to Alaska, Hawaii, PO Boxes, or APO/FPO addresses.
All orders include shipping fees, which are calculated at checkout. Our shipping and handling rates reflect the actual costs incurred from our carrier partners to safely package and deliver your items.
All parcel-sized orders are shipped via UPS, FedEx, or USPS.
Lead Times
- In-stock items typically ship within 2–3 business days.
- During promotional periods or peak holiday seasons, please allow 3–6 business days.
- Vendor-shipped items (including furniture, mirrors, lighting, rugs, art, bedding, and select décor) typically ship within 2–4 weeks.
- Items marked Made-to-order or Pre-Order will ship once available. Please refer to details on the product page for estimated ship dates. Dates provided are estimates and may change due to production or carrier delays. Payment is collected at checkout, and you’ll receive tracking information once your item ships.
Please note that there may be a delay between label creation and carrier pickup.
Furniture Shipping
Many of our furniture pieces are delivered via trusted third-party delivery partners during standard weekday operating hours. Once your order is ready, the local carrier will contact you directly to schedule a delivery appointment.
Please inspect your order carefully upon arrival. If any damage or issues are visible, refuse the delivery and note “damaged” on the Bill of Lading. If you accept a delivery without noting damage, we may be unable to process a damage claim.
All damage claims must be reported to support@cailinicoastal.com within 24 hours of delivery. Claims submitted after that window may be declined. We will review and respond to all furniture damage claims within 3–5 business days and will determine whether the piece will be repaired or replaced based on the nature of the issue.
Storage & Redelivery Fees
If a delivery appointment is confirmed and the customer is unavailable to receive the order, or if the carrier cannot reach the customer to schedule delivery within a reasonable timeframe, the item may be rerouted to a warehouse or held at the carrier’s facility. In such cases, any storage, handling, or redelivery fees incurred will be billed to the customer. Cailini Coastal cannot assume responsibility for costs associated with a customer’s delay or unavailability to accept delivery.
Premium White Glove Delivery
Certain furniture items require Premium White Glove Delivery due to their size, weight, or delicate nature. This service includes:
- In-room placement
- Light assembly
- Carry up one flight of stairs
- Removal of all packaging materials
We want your Cailini Coastal piece to arrive beautifully and ready to enjoy.
International Orders
We do not currently ship internationally, though we hope to expand our reach in the future.
Pre-Order & Product Availability
Our team works diligently to keep inventory and shipping timelines as accurate as possible. However, production or transit delays may occur. Should an item’s estimated delivery window change, we’ll notify you promptly and ship all available items separately.
Pricing Policy
All prices are listed in USD and are subject to applicable sales tax based on state and local regulations. Prices, availability, and delivery rates are subject to change without notice. While we strive for accuracy, occasional errors may occur, and we reserve the right to correct any inaccuracies in pricing, descriptions, or images.
Lost or Stolen Packages
Cailini Coastal is not responsible for lost or stolen packages once marked as delivered by the carrier. If this occurs, please contact the carrier directly to file a claim.
Returns & Cancellations
For more information on our return and cancellation policies, please visit our Returns & Cancellations page.
Expedited Shipping
At this time, we do not offer expedited shipping.
Questions
If you have any questions about shipping, delivery timelines, or rates, visit our Frequently Asked Questions page or contact our Customer Care team at support@cailinicoastal.com.
Blue Mermaid Sisal Rug
This blue border sisal rug features distinctive details to elevate your space and create a coastal aesthetic. The natural woven material features an eye-catching pattern reminiscent of a mermaid's tail, while the French blue coton trim creates a clean, crisp border. This Mermaid rug is available in multiple sizes with or without an attached non-skid rug pad.
This rug comes from a designer-loved custom rug brand and is made-to-order. It is available with or without an attached non-skid rug pad. This durable rug backing is recommended for hard surfaces and is approximately 1/16" thick.
Natural fiber rugs are woven from plant fibers and tend to have irregularities, which are considered part of their charm. Variations in weave and shading create a distinctive, interesting, character making natural fiber floor coverings unique and perfectly imperfect.
Custom rug sizes available upon request. Email support@cailinicoastal.com for more information.
Product Details:
- 100% Sisal
- Care Instructions: Never saturate your carpet with water or cleaner; this will stain it. Any method that involves saturation with water, such as steam cleaning, hot water extraction or wet shampooing should not be used. These methods can cause shrinkage, dimensional changes, and staining of natural fibers. When liquid spills occur, blot up (do not rub) immediately with a clean, dry, undyed cloth. If the spilled material is solid, scrape up what you can with a dull edge spatula.
- This rug is made-to-order, please allow 2-5 weeks to produce. Allow an additional 2-3 weeks for shipping.
- All rugs are final sale.
Our team is dedicated to ensuring your order arrives safely and efficiently. Please review the information below for details on shipping methods, timelines, and delivery expectations. If you have any questions, our Customer Care Team is here to help at support@cailinicoastal.com.
Shipping Update
Due to increased holiday order volume, our current shipping lead times are 5–7 business days. We appreciate your patience and continued support of our family-owned business during this busy season.
Holiday Shipping Cut Off
Please note that the shipping cutoff to receive items before Christmas is December 10th. Any orders placed after December 10th are not guaranteed to arrive in time. Be sure to check product lead times on each product page or shop our in stock and ready to ship collection for guaranteed delivery. Items shipped directly from vendors outside our warehouse cannot be guaranteed to arrive in time for the holidays.
General Information
We currently ship exclusively within the contiguous United States. At this time, we are unable to ship to Alaska, Hawaii, PO Boxes, or APO/FPO addresses.
All orders include shipping fees, which are calculated at checkout. Our shipping and handling rates reflect the actual costs incurred from our carrier partners to safely package and deliver your items.
All parcel-sized orders are shipped via UPS, FedEx, or USPS.
Lead Times
- In-stock items typically ship within 2–3 business days.
- During promotional periods or peak holiday seasons, please allow 3–6 business days.
- Vendor-shipped items (including furniture, mirrors, lighting, rugs, art, bedding, and select décor) typically ship within 2–4 weeks.
- Items marked Made-to-order or Pre-Order will ship once available. Please refer to details on the product page for estimated ship dates. Dates provided are estimates and may change due to production or carrier delays. Payment is collected at checkout, and you’ll receive tracking information once your item ships.
Please note that there may be a delay between label creation and carrier pickup.
Furniture Shipping
Many of our furniture pieces are delivered via trusted third-party delivery partners during standard weekday operating hours. Once your order is ready, the local carrier will contact you directly to schedule a delivery appointment.
Please inspect your order carefully upon arrival. If any damage or issues are visible, refuse the delivery and note “damaged” on the Bill of Lading. If you accept a delivery without noting damage, we may be unable to process a damage claim.
All damage claims must be reported to support@cailinicoastal.com within 24 hours of delivery. Claims submitted after that window may be declined. We will review and respond to all furniture damage claims within 3–5 business days and will determine whether the piece will be repaired or replaced based on the nature of the issue.
Storage & Redelivery Fees
If a delivery appointment is confirmed and the customer is unavailable to receive the order, or if the carrier cannot reach the customer to schedule delivery within a reasonable timeframe, the item may be rerouted to a warehouse or held at the carrier’s facility. In such cases, any storage, handling, or redelivery fees incurred will be billed to the customer. Cailini Coastal cannot assume responsibility for costs associated with a customer’s delay or unavailability to accept delivery.
Premium White Glove Delivery
Certain furniture items require Premium White Glove Delivery due to their size, weight, or delicate nature. This service includes:
- In-room placement
- Light assembly
- Carry up one flight of stairs
- Removal of all packaging materials
We want your Cailini Coastal piece to arrive beautifully and ready to enjoy.
International Orders
We do not currently ship internationally, though we hope to expand our reach in the future.
Pre-Order & Product Availability
Our team works diligently to keep inventory and shipping timelines as accurate as possible. However, production or transit delays may occur. Should an item’s estimated delivery window change, we’ll notify you promptly and ship all available items separately.
Pricing Policy
All prices are listed in USD and are subject to applicable sales tax based on state and local regulations. Prices, availability, and delivery rates are subject to change without notice. While we strive for accuracy, occasional errors may occur, and we reserve the right to correct any inaccuracies in pricing, descriptions, or images.
Lost or Stolen Packages
Cailini Coastal is not responsible for lost or stolen packages once marked as delivered by the carrier. If this occurs, please contact the carrier directly to file a claim.
Returns & Cancellations
For more information on our return and cancellation policies, please visit our Returns & Cancellations page.
Expedited Shipping
At this time, we do not offer expedited shipping.
Questions
If you have any questions about shipping, delivery timelines, or rates, visit our Frequently Asked Questions page or contact our Customer Care team at support@cailinicoastal.com.
Clearwater Jute Rug - Natural
A natural area rug with a contemporary touch, our Clearwater Jute Rug features a cotton-backed layer with a warm wheat hue and bright white accents. The organic texture of the hand-woven rayon and jute offers an intriguing feel and coastal-inspired style.
Product Details:
- 70% Jute 30% Rayon
- Care Instructions: Blot stains immediately and clean with mild soap and water. Use fan or dryer to speed up the drying process-avoid exposure to too much moisture. Vacuum regularly without beater bar. Trim stray tufts with scissors to remove.
- For in-stock items, please allow 1-2 weeks for shipping. If pre-order, please refer to the estimated ship date shown.
- All rugs are final sale.
Our team is dedicated to ensuring your order arrives safely and efficiently. Please review the information below for details on shipping methods, timelines, and delivery expectations. If you have any questions, our Customer Care Team is here to help at support@cailinicoastal.com.
Shipping Update
Due to increased holiday order volume, our current shipping lead times are 5–7 business days. We appreciate your patience and continued support of our family-owned business during this busy season.
Holiday Shipping Cut Off
Please note that the shipping cutoff to receive items before Christmas is December 10th. Any orders placed after December 10th are not guaranteed to arrive in time. Be sure to check product lead times on each product page or shop our in stock and ready to ship collection for guaranteed delivery. Items shipped directly from vendors outside our warehouse cannot be guaranteed to arrive in time for the holidays.
General Information
We currently ship exclusively within the contiguous United States. At this time, we are unable to ship to Alaska, Hawaii, PO Boxes, or APO/FPO addresses.
All orders include shipping fees, which are calculated at checkout. Our shipping and handling rates reflect the actual costs incurred from our carrier partners to safely package and deliver your items.
All parcel-sized orders are shipped via UPS, FedEx, or USPS.
Lead Times
- In-stock items typically ship within 2–3 business days.
- During promotional periods or peak holiday seasons, please allow 3–6 business days.
- Vendor-shipped items (including furniture, mirrors, lighting, rugs, art, bedding, and select décor) typically ship within 2–4 weeks.
- Items marked Made-to-order or Pre-Order will ship once available. Please refer to details on the product page for estimated ship dates. Dates provided are estimates and may change due to production or carrier delays. Payment is collected at checkout, and you’ll receive tracking information once your item ships.
Please note that there may be a delay between label creation and carrier pickup.
Furniture Shipping
Many of our furniture pieces are delivered via trusted third-party delivery partners during standard weekday operating hours. Once your order is ready, the local carrier will contact you directly to schedule a delivery appointment.
Please inspect your order carefully upon arrival. If any damage or issues are visible, refuse the delivery and note “damaged” on the Bill of Lading. If you accept a delivery without noting damage, we may be unable to process a damage claim.
All damage claims must be reported to support@cailinicoastal.com within 24 hours of delivery. Claims submitted after that window may be declined. We will review and respond to all furniture damage claims within 3–5 business days and will determine whether the piece will be repaired or replaced based on the nature of the issue.
Storage & Redelivery Fees
If a delivery appointment is confirmed and the customer is unavailable to receive the order, or if the carrier cannot reach the customer to schedule delivery within a reasonable timeframe, the item may be rerouted to a warehouse or held at the carrier’s facility. In such cases, any storage, handling, or redelivery fees incurred will be billed to the customer. Cailini Coastal cannot assume responsibility for costs associated with a customer’s delay or unavailability to accept delivery.
Premium White Glove Delivery
Certain furniture items require Premium White Glove Delivery due to their size, weight, or delicate nature. This service includes:
- In-room placement
- Light assembly
- Carry up one flight of stairs
- Removal of all packaging materials
We want your Cailini Coastal piece to arrive beautifully and ready to enjoy.
International Orders
We do not currently ship internationally, though we hope to expand our reach in the future.
Pre-Order & Product Availability
Our team works diligently to keep inventory and shipping timelines as accurate as possible. However, production or transit delays may occur. Should an item’s estimated delivery window change, we’ll notify you promptly and ship all available items separately.
Pricing Policy
All prices are listed in USD and are subject to applicable sales tax based on state and local regulations. Prices, availability, and delivery rates are subject to change without notice. While we strive for accuracy, occasional errors may occur, and we reserve the right to correct any inaccuracies in pricing, descriptions, or images.
Lost or Stolen Packages
Cailini Coastal is not responsible for lost or stolen packages once marked as delivered by the carrier. If this occurs, please contact the carrier directly to file a claim.
Returns & Cancellations
For more information on our return and cancellation policies, please visit our Returns & Cancellations page.
Expedited Shipping
At this time, we do not offer expedited shipping.
Questions
If you have any questions about shipping, delivery timelines, or rates, visit our Frequently Asked Questions page or contact our Customer Care team at support@cailinicoastal.com.
Poseidon Stripe Jute Rug
Blending a classic, Swedish blue stripe with a natural ground, this heftier flatwoven rug becomes a versatile, room-anchoring staple. Our Poseidon Stripe Rug is handmade from hardworking jute to create a harmonious feeling of casual comfort, natural texture and effortless style to any room. Sustainable, biodegradable and renewable, jute adds character and coastal chic to any interior.
Product Details:
- Made of 84% Jute, 8% Cotton, 8% Polyester.
- Care: Spot clean, regular vacuuming and the occasional gentle shake should keep your rug in shipshape condition.
- For in-stock items, please allow 1-3 weeks for shipping. If pre order, please refer to the estimated ship date shown.
- All rugs are final sale.
Our team is dedicated to ensuring your order arrives safely and efficiently. Please review the information below for details on shipping methods, timelines, and delivery expectations. If you have any questions, our Customer Care Team is here to help at support@cailinicoastal.com.
Shipping Update
Due to increased holiday order volume, our current shipping lead times are 5–7 business days. We appreciate your patience and continued support of our family-owned business during this busy season.
Holiday Shipping Cut Off
Please note that the shipping cutoff to receive items before Christmas is December 10th. Any orders placed after December 10th are not guaranteed to arrive in time. Be sure to check product lead times on each product page or shop our in stock and ready to ship collection for guaranteed delivery. Items shipped directly from vendors outside our warehouse cannot be guaranteed to arrive in time for the holidays.
General Information
We currently ship exclusively within the contiguous United States. At this time, we are unable to ship to Alaska, Hawaii, PO Boxes, or APO/FPO addresses.
All orders include shipping fees, which are calculated at checkout. Our shipping and handling rates reflect the actual costs incurred from our carrier partners to safely package and deliver your items.
All parcel-sized orders are shipped via UPS, FedEx, or USPS.
Lead Times
- In-stock items typically ship within 2–3 business days.
- During promotional periods or peak holiday seasons, please allow 3–6 business days.
- Vendor-shipped items (including furniture, mirrors, lighting, rugs, art, bedding, and select décor) typically ship within 2–4 weeks.
- Items marked Made-to-order or Pre-Order will ship once available. Please refer to details on the product page for estimated ship dates. Dates provided are estimates and may change due to production or carrier delays. Payment is collected at checkout, and you’ll receive tracking information once your item ships.
Please note that there may be a delay between label creation and carrier pickup.
Furniture Shipping
Many of our furniture pieces are delivered via trusted third-party delivery partners during standard weekday operating hours. Once your order is ready, the local carrier will contact you directly to schedule a delivery appointment.
Please inspect your order carefully upon arrival. If any damage or issues are visible, refuse the delivery and note “damaged” on the Bill of Lading. If you accept a delivery without noting damage, we may be unable to process a damage claim.
All damage claims must be reported to support@cailinicoastal.com within 24 hours of delivery. Claims submitted after that window may be declined. We will review and respond to all furniture damage claims within 3–5 business days and will determine whether the piece will be repaired or replaced based on the nature of the issue.
Storage & Redelivery Fees
If a delivery appointment is confirmed and the customer is unavailable to receive the order, or if the carrier cannot reach the customer to schedule delivery within a reasonable timeframe, the item may be rerouted to a warehouse or held at the carrier’s facility. In such cases, any storage, handling, or redelivery fees incurred will be billed to the customer. Cailini Coastal cannot assume responsibility for costs associated with a customer’s delay or unavailability to accept delivery.
Premium White Glove Delivery
Certain furniture items require Premium White Glove Delivery due to their size, weight, or delicate nature. This service includes:
- In-room placement
- Light assembly
- Carry up one flight of stairs
- Removal of all packaging materials
We want your Cailini Coastal piece to arrive beautifully and ready to enjoy.
International Orders
We do not currently ship internationally, though we hope to expand our reach in the future.
Pre-Order & Product Availability
Our team works diligently to keep inventory and shipping timelines as accurate as possible. However, production or transit delays may occur. Should an item’s estimated delivery window change, we’ll notify you promptly and ship all available items separately.
Pricing Policy
All prices are listed in USD and are subject to applicable sales tax based on state and local regulations. Prices, availability, and delivery rates are subject to change without notice. While we strive for accuracy, occasional errors may occur, and we reserve the right to correct any inaccuracies in pricing, descriptions, or images.
Lost or Stolen Packages
Cailini Coastal is not responsible for lost or stolen packages once marked as delivered by the carrier. If this occurs, please contact the carrier directly to file a claim.
Returns & Cancellations
For more information on our return and cancellation policies, please visit our Returns & Cancellations page.
Expedited Shipping
At this time, we do not offer expedited shipping.
Questions
If you have any questions about shipping, delivery timelines, or rates, visit our Frequently Asked Questions page or contact our Customer Care team at support@cailinicoastal.com.
Chatham Sisal & Wool Rug
Our Chatham Sisal & Wool Rug features an elevated and natural style full of texture. This beautiful rug showcases a chunky, lattice weave of handwoven sisal and wool fibers. Perfect for grounding spaces with an organic and textural feel, this neutral beige and ivory rug is light, airy, and extremely versatile.
Product Details:
- 75% Sisal 25% Wool
- Care Instructions: Clean or remove stains by using mild soap. Rinse with clean water or a garden hose. Hang and allow rug to dry before laying rug out. Vacuum regularly with beater bar off for indoor use.
- For in-stock items, please allow 1-2 weeks for shipping. If pre-order, please refer to the estimated ship date shown.
- All rugs are final sale.
Our team is dedicated to ensuring your order arrives safely and efficiently. Please review the information below for details on shipping methods, timelines, and delivery expectations. If you have any questions, our Customer Care Team is here to help at support@cailinicoastal.com.
Shipping Update
Due to increased holiday order volume, our current shipping lead times are 5–7 business days. We appreciate your patience and continued support of our family-owned business during this busy season.
Holiday Shipping Cut Off
Please note that the shipping cutoff to receive items before Christmas is December 10th. Any orders placed after December 10th are not guaranteed to arrive in time. Be sure to check product lead times on each product page or shop our in stock and ready to ship collection for guaranteed delivery. Items shipped directly from vendors outside our warehouse cannot be guaranteed to arrive in time for the holidays.
General Information
We currently ship exclusively within the contiguous United States. At this time, we are unable to ship to Alaska, Hawaii, PO Boxes, or APO/FPO addresses.
All orders include shipping fees, which are calculated at checkout. Our shipping and handling rates reflect the actual costs incurred from our carrier partners to safely package and deliver your items.
All parcel-sized orders are shipped via UPS, FedEx, or USPS.
Lead Times
- In-stock items typically ship within 2–3 business days.
- During promotional periods or peak holiday seasons, please allow 3–6 business days.
- Vendor-shipped items (including furniture, mirrors, lighting, rugs, art, bedding, and select décor) typically ship within 2–4 weeks.
- Items marked Made-to-order or Pre-Order will ship once available. Please refer to details on the product page for estimated ship dates. Dates provided are estimates and may change due to production or carrier delays. Payment is collected at checkout, and you’ll receive tracking information once your item ships.
Please note that there may be a delay between label creation and carrier pickup.
Furniture Shipping
Many of our furniture pieces are delivered via trusted third-party delivery partners during standard weekday operating hours. Once your order is ready, the local carrier will contact you directly to schedule a delivery appointment.
Please inspect your order carefully upon arrival. If any damage or issues are visible, refuse the delivery and note “damaged” on the Bill of Lading. If you accept a delivery without noting damage, we may be unable to process a damage claim.
All damage claims must be reported to support@cailinicoastal.com within 24 hours of delivery. Claims submitted after that window may be declined. We will review and respond to all furniture damage claims within 3–5 business days and will determine whether the piece will be repaired or replaced based on the nature of the issue.
Storage & Redelivery Fees
If a delivery appointment is confirmed and the customer is unavailable to receive the order, or if the carrier cannot reach the customer to schedule delivery within a reasonable timeframe, the item may be rerouted to a warehouse or held at the carrier’s facility. In such cases, any storage, handling, or redelivery fees incurred will be billed to the customer. Cailini Coastal cannot assume responsibility for costs associated with a customer’s delay or unavailability to accept delivery.
Premium White Glove Delivery
Certain furniture items require Premium White Glove Delivery due to their size, weight, or delicate nature. This service includes:
- In-room placement
- Light assembly
- Carry up one flight of stairs
- Removal of all packaging materials
We want your Cailini Coastal piece to arrive beautifully and ready to enjoy.
International Orders
We do not currently ship internationally, though we hope to expand our reach in the future.
Pre-Order & Product Availability
Our team works diligently to keep inventory and shipping timelines as accurate as possible. However, production or transit delays may occur. Should an item’s estimated delivery window change, we’ll notify you promptly and ship all available items separately.
Pricing Policy
All prices are listed in USD and are subject to applicable sales tax based on state and local regulations. Prices, availability, and delivery rates are subject to change without notice. While we strive for accuracy, occasional errors may occur, and we reserve the right to correct any inaccuracies in pricing, descriptions, or images.
Lost or Stolen Packages
Cailini Coastal is not responsible for lost or stolen packages once marked as delivered by the carrier. If this occurs, please contact the carrier directly to file a claim.
Returns & Cancellations
For more information on our return and cancellation policies, please visit our Returns & Cancellations page.
Expedited Shipping
At this time, we do not offer expedited shipping.
Questions
If you have any questions about shipping, delivery timelines, or rates, visit our Frequently Asked Questions page or contact our Customer Care team at support@cailinicoastal.com.
Winnetka Sisal Rug
This versatile natural area rug lends the perfect foundation to coastal and traditional spaces. Made of sisal fibers, this woven and texture-rich layer boasts neutral beige tone framed by an ivory cotton border. A great rug for layering.
Product Details:
- 100% Sisal
- Care Instructions: Blot stains immediately and clean with mild soap and water. Use fan or dryer to speed up the drying process-avoid exposure to too much moisture. Vacuum regularly without beater bar. Trim stray tufts with scissors to remove.
- For in-stock items, please allow 1-2 weeks for shipping. If pre-order, please refer to the estimated ship date shown.
- All rugs are final sale.
Our team is dedicated to ensuring your order arrives safely and efficiently. Please review the information below for details on shipping methods, timelines, and delivery expectations. If you have any questions, our Customer Care Team is here to help at support@cailinicoastal.com.
Shipping Update
Due to increased holiday order volume, our current shipping lead times are 5–7 business days. We appreciate your patience and continued support of our family-owned business during this busy season.
Holiday Shipping Cut Off
Please note that the shipping cutoff to receive items before Christmas is December 10th. Any orders placed after December 10th are not guaranteed to arrive in time. Be sure to check product lead times on each product page or shop our in stock and ready to ship collection for guaranteed delivery. Items shipped directly from vendors outside our warehouse cannot be guaranteed to arrive in time for the holidays.
General Information
We currently ship exclusively within the contiguous United States. At this time, we are unable to ship to Alaska, Hawaii, PO Boxes, or APO/FPO addresses.
All orders include shipping fees, which are calculated at checkout. Our shipping and handling rates reflect the actual costs incurred from our carrier partners to safely package and deliver your items.
All parcel-sized orders are shipped via UPS, FedEx, or USPS.
Lead Times
- In-stock items typically ship within 2–3 business days.
- During promotional periods or peak holiday seasons, please allow 3–6 business days.
- Vendor-shipped items (including furniture, mirrors, lighting, rugs, art, bedding, and select décor) typically ship within 2–4 weeks.
- Items marked Made-to-order or Pre-Order will ship once available. Please refer to details on the product page for estimated ship dates. Dates provided are estimates and may change due to production or carrier delays. Payment is collected at checkout, and you’ll receive tracking information once your item ships.
Please note that there may be a delay between label creation and carrier pickup.
Furniture Shipping
Many of our furniture pieces are delivered via trusted third-party delivery partners during standard weekday operating hours. Once your order is ready, the local carrier will contact you directly to schedule a delivery appointment.
Please inspect your order carefully upon arrival. If any damage or issues are visible, refuse the delivery and note “damaged” on the Bill of Lading. If you accept a delivery without noting damage, we may be unable to process a damage claim.
All damage claims must be reported to support@cailinicoastal.com within 24 hours of delivery. Claims submitted after that window may be declined. We will review and respond to all furniture damage claims within 3–5 business days and will determine whether the piece will be repaired or replaced based on the nature of the issue.
Storage & Redelivery Fees
If a delivery appointment is confirmed and the customer is unavailable to receive the order, or if the carrier cannot reach the customer to schedule delivery within a reasonable timeframe, the item may be rerouted to a warehouse or held at the carrier’s facility. In such cases, any storage, handling, or redelivery fees incurred will be billed to the customer. Cailini Coastal cannot assume responsibility for costs associated with a customer’s delay or unavailability to accept delivery.
Premium White Glove Delivery
Certain furniture items require Premium White Glove Delivery due to their size, weight, or delicate nature. This service includes:
- In-room placement
- Light assembly
- Carry up one flight of stairs
- Removal of all packaging materials
We want your Cailini Coastal piece to arrive beautifully and ready to enjoy.
International Orders
We do not currently ship internationally, though we hope to expand our reach in the future.
Pre-Order & Product Availability
Our team works diligently to keep inventory and shipping timelines as accurate as possible. However, production or transit delays may occur. Should an item’s estimated delivery window change, we’ll notify you promptly and ship all available items separately.
Pricing Policy
All prices are listed in USD and are subject to applicable sales tax based on state and local regulations. Prices, availability, and delivery rates are subject to change without notice. While we strive for accuracy, occasional errors may occur, and we reserve the right to correct any inaccuracies in pricing, descriptions, or images.
Lost or Stolen Packages
Cailini Coastal is not responsible for lost or stolen packages once marked as delivered by the carrier. If this occurs, please contact the carrier directly to file a claim.
Returns & Cancellations
For more information on our return and cancellation policies, please visit our Returns & Cancellations page.
Expedited Shipping
At this time, we do not offer expedited shipping.
Questions
If you have any questions about shipping, delivery timelines, or rates, visit our Frequently Asked Questions page or contact our Customer Care team at support@cailinicoastal.com.
Ibiza Sisal Rug - Natural
Sturdy yet stylish, sisal is a natural choice when you want to add texture and depth to your space. Made from a natural fiber in a simple woven pattern, our durable Ibiza Sisal Rug is versatile addition to any room, and will last for years to come. Perfect for the sun porch, the family room, or the dining room.
Product Details:
- Made of 100% Sisal.
- Care: Spot clean, regular vacuuming and the occasional gentle shake should keep your rug in shipshape condition.
- For in-stock items, please allow 1-3 weeks for shipping. If pre order, please refer to the estimated ship date shown.
- All rugs are final sale.
Our team is dedicated to ensuring your order arrives safely and efficiently. Please review the information below for details on shipping methods, timelines, and delivery expectations. If you have any questions, our Customer Care Team is here to help at support@cailinicoastal.com.
Shipping Update
Due to increased holiday order volume, our current shipping lead times are 5–7 business days. We appreciate your patience and continued support of our family-owned business during this busy season.
Holiday Shipping Cut Off
Please note that the shipping cutoff to receive items before Christmas is December 10th. Any orders placed after December 10th are not guaranteed to arrive in time. Be sure to check product lead times on each product page or shop our in stock and ready to ship collection for guaranteed delivery. Items shipped directly from vendors outside our warehouse cannot be guaranteed to arrive in time for the holidays.
General Information
We currently ship exclusively within the contiguous United States. At this time, we are unable to ship to Alaska, Hawaii, PO Boxes, or APO/FPO addresses.
All orders include shipping fees, which are calculated at checkout. Our shipping and handling rates reflect the actual costs incurred from our carrier partners to safely package and deliver your items.
All parcel-sized orders are shipped via UPS, FedEx, or USPS.
Lead Times
- In-stock items typically ship within 2–3 business days.
- During promotional periods or peak holiday seasons, please allow 3–6 business days.
- Vendor-shipped items (including furniture, mirrors, lighting, rugs, art, bedding, and select décor) typically ship within 2–4 weeks.
- Items marked Made-to-order or Pre-Order will ship once available. Please refer to details on the product page for estimated ship dates. Dates provided are estimates and may change due to production or carrier delays. Payment is collected at checkout, and you’ll receive tracking information once your item ships.
Please note that there may be a delay between label creation and carrier pickup.
Furniture Shipping
Many of our furniture pieces are delivered via trusted third-party delivery partners during standard weekday operating hours. Once your order is ready, the local carrier will contact you directly to schedule a delivery appointment.
Please inspect your order carefully upon arrival. If any damage or issues are visible, refuse the delivery and note “damaged” on the Bill of Lading. If you accept a delivery without noting damage, we may be unable to process a damage claim.
All damage claims must be reported to support@cailinicoastal.com within 24 hours of delivery. Claims submitted after that window may be declined. We will review and respond to all furniture damage claims within 3–5 business days and will determine whether the piece will be repaired or replaced based on the nature of the issue.
Storage & Redelivery Fees
If a delivery appointment is confirmed and the customer is unavailable to receive the order, or if the carrier cannot reach the customer to schedule delivery within a reasonable timeframe, the item may be rerouted to a warehouse or held at the carrier’s facility. In such cases, any storage, handling, or redelivery fees incurred will be billed to the customer. Cailini Coastal cannot assume responsibility for costs associated with a customer’s delay or unavailability to accept delivery.
Premium White Glove Delivery
Certain furniture items require Premium White Glove Delivery due to their size, weight, or delicate nature. This service includes:
- In-room placement
- Light assembly
- Carry up one flight of stairs
- Removal of all packaging materials
We want your Cailini Coastal piece to arrive beautifully and ready to enjoy.
International Orders
We do not currently ship internationally, though we hope to expand our reach in the future.
Pre-Order & Product Availability
Our team works diligently to keep inventory and shipping timelines as accurate as possible. However, production or transit delays may occur. Should an item’s estimated delivery window change, we’ll notify you promptly and ship all available items separately.
Pricing Policy
All prices are listed in USD and are subject to applicable sales tax based on state and local regulations. Prices, availability, and delivery rates are subject to change without notice. While we strive for accuracy, occasional errors may occur, and we reserve the right to correct any inaccuracies in pricing, descriptions, or images.
Lost or Stolen Packages
Cailini Coastal is not responsible for lost or stolen packages once marked as delivered by the carrier. If this occurs, please contact the carrier directly to file a claim.
Returns & Cancellations
For more information on our return and cancellation policies, please visit our Returns & Cancellations page.
Expedited Shipping
At this time, we do not offer expedited shipping.
Questions
If you have any questions about shipping, delivery timelines, or rates, visit our Frequently Asked Questions page or contact our Customer Care team at support@cailinicoastal.com.
Oyster Bay Sisal Rug - Natural
Constructed from a jute-derived fiber, this diamond-pattern woven sisal rug is an eye-catching, extra durable addition to any floor. Our Oyster Bay Sisal Rug is sure to add a textured, rustic vibe to your favorite rooms.
Product Details:
- Made of 100% Sisal.
- Care: Spot clean, regular vacuuming and the occasional gentle shake should keep your rug in shipshape condition.
- For in-stock items, please allow 1-3 weeks for shipping. If pre order, please refer to the estimated ship date shown.
- All rugs are final sale.
Our team is dedicated to ensuring your order arrives safely and efficiently. Please review the information below for details on shipping methods, timelines, and delivery expectations. If you have any questions, our Customer Care Team is here to help at support@cailinicoastal.com.
Shipping Update
Due to increased holiday order volume, our current shipping lead times are 5–7 business days. We appreciate your patience and continued support of our family-owned business during this busy season.
Holiday Shipping Cut Off
Please note that the shipping cutoff to receive items before Christmas is December 10th. Any orders placed after December 10th are not guaranteed to arrive in time. Be sure to check product lead times on each product page or shop our in stock and ready to ship collection for guaranteed delivery. Items shipped directly from vendors outside our warehouse cannot be guaranteed to arrive in time for the holidays.
General Information
We currently ship exclusively within the contiguous United States. At this time, we are unable to ship to Alaska, Hawaii, PO Boxes, or APO/FPO addresses.
All orders include shipping fees, which are calculated at checkout. Our shipping and handling rates reflect the actual costs incurred from our carrier partners to safely package and deliver your items.
All parcel-sized orders are shipped via UPS, FedEx, or USPS.
Lead Times
- In-stock items typically ship within 2–3 business days.
- During promotional periods or peak holiday seasons, please allow 3–6 business days.
- Vendor-shipped items (including furniture, mirrors, lighting, rugs, art, bedding, and select décor) typically ship within 2–4 weeks.
- Items marked Made-to-order or Pre-Order will ship once available. Please refer to details on the product page for estimated ship dates. Dates provided are estimates and may change due to production or carrier delays. Payment is collected at checkout, and you’ll receive tracking information once your item ships.
Please note that there may be a delay between label creation and carrier pickup.
Furniture Shipping
Many of our furniture pieces are delivered via trusted third-party delivery partners during standard weekday operating hours. Once your order is ready, the local carrier will contact you directly to schedule a delivery appointment.
Please inspect your order carefully upon arrival. If any damage or issues are visible, refuse the delivery and note “damaged” on the Bill of Lading. If you accept a delivery without noting damage, we may be unable to process a damage claim.
All damage claims must be reported to support@cailinicoastal.com within 24 hours of delivery. Claims submitted after that window may be declined. We will review and respond to all furniture damage claims within 3–5 business days and will determine whether the piece will be repaired or replaced based on the nature of the issue.
Storage & Redelivery Fees
If a delivery appointment is confirmed and the customer is unavailable to receive the order, or if the carrier cannot reach the customer to schedule delivery within a reasonable timeframe, the item may be rerouted to a warehouse or held at the carrier’s facility. In such cases, any storage, handling, or redelivery fees incurred will be billed to the customer. Cailini Coastal cannot assume responsibility for costs associated with a customer’s delay or unavailability to accept delivery.
Premium White Glove Delivery
Certain furniture items require Premium White Glove Delivery due to their size, weight, or delicate nature. This service includes:
- In-room placement
- Light assembly
- Carry up one flight of stairs
- Removal of all packaging materials
We want your Cailini Coastal piece to arrive beautifully and ready to enjoy.
International Orders
We do not currently ship internationally, though we hope to expand our reach in the future.
Pre-Order & Product Availability
Our team works diligently to keep inventory and shipping timelines as accurate as possible. However, production or transit delays may occur. Should an item’s estimated delivery window change, we’ll notify you promptly and ship all available items separately.
Pricing Policy
All prices are listed in USD and are subject to applicable sales tax based on state and local regulations. Prices, availability, and delivery rates are subject to change without notice. While we strive for accuracy, occasional errors may occur, and we reserve the right to correct any inaccuracies in pricing, descriptions, or images.
Lost or Stolen Packages
Cailini Coastal is not responsible for lost or stolen packages once marked as delivered by the carrier. If this occurs, please contact the carrier directly to file a claim.
Returns & Cancellations
For more information on our return and cancellation policies, please visit our Returns & Cancellations page.
Expedited Shipping
At this time, we do not offer expedited shipping.
Questions
If you have any questions about shipping, delivery timelines, or rates, visit our Frequently Asked Questions page or contact our Customer Care team at support@cailinicoastal.com.
Baja Sisal Rug
Instantly transform any space into a getaway with the coastal feel of our Baja Sisal Rug. This designer sisal is captivating with its dimensional design pattern. This natural colored sisal rug is finished with a surged border made with coordinating yarn to complement the rug.
This rug comes from a designer-loved custom rug brand and is made-to-order. It is available with or without an attached non-skid rug pad. This durable rug backing is recommended for hard surfaces and is approximately 1/16" thick.
Natural fiber rugs are woven from plant fibers and tend to have irregularities, which are considered part of their charm. Variations in weave and shading create a distinctive, interesting, character making natural fiber floor coverings unique and perfectly imperfect.
Custom rug sizes available upon request. Please email support@cailinicoastal.com to learn more.
Product Details:
- 100% Sisal
- Care Instructions: Never saturate your carpet with water or cleaner; this will stain it. Any method that involves saturation with water, such as steam cleaning, hot water extraction or wet shampooing should not be used. These methods can cause shrinkage, dimensional changes, and staining of natural fibers. When liquid spills occur, blot up (do not rub) immediately with a clean, dry, undyed cloth. If the spilled material is solid, scrape up what you can with a dull edge spatula.
- This rug is made-to-order, please allow 2-5 weeks to produce. Allow an additional 2-3 weeks for shipping.
- All rugs are final sale.
Our team is dedicated to ensuring your order arrives safely and efficiently. Please review the information below for details on shipping methods, timelines, and delivery expectations. If you have any questions, our Customer Care Team is here to help at support@cailinicoastal.com.
Shipping Update
Due to increased holiday order volume, our current shipping lead times are 5–7 business days. We appreciate your patience and continued support of our family-owned business during this busy season.
Holiday Shipping Cut Off
Please note that the shipping cutoff to receive items before Christmas is December 10th. Any orders placed after December 10th are not guaranteed to arrive in time. Be sure to check product lead times on each product page or shop our in stock and ready to ship collection for guaranteed delivery. Items shipped directly from vendors outside our warehouse cannot be guaranteed to arrive in time for the holidays.
General Information
We currently ship exclusively within the contiguous United States. At this time, we are unable to ship to Alaska, Hawaii, PO Boxes, or APO/FPO addresses.
All orders include shipping fees, which are calculated at checkout. Our shipping and handling rates reflect the actual costs incurred from our carrier partners to safely package and deliver your items.
All parcel-sized orders are shipped via UPS, FedEx, or USPS.
Lead Times
- In-stock items typically ship within 2–3 business days.
- During promotional periods or peak holiday seasons, please allow 3–6 business days.
- Vendor-shipped items (including furniture, mirrors, lighting, rugs, art, bedding, and select décor) typically ship within 2–4 weeks.
- Items marked Made-to-order or Pre-Order will ship once available. Please refer to details on the product page for estimated ship dates. Dates provided are estimates and may change due to production or carrier delays. Payment is collected at checkout, and you’ll receive tracking information once your item ships.
Please note that there may be a delay between label creation and carrier pickup.
Furniture Shipping
Many of our furniture pieces are delivered via trusted third-party delivery partners during standard weekday operating hours. Once your order is ready, the local carrier will contact you directly to schedule a delivery appointment.
Please inspect your order carefully upon arrival. If any damage or issues are visible, refuse the delivery and note “damaged” on the Bill of Lading. If you accept a delivery without noting damage, we may be unable to process a damage claim.
All damage claims must be reported to support@cailinicoastal.com within 24 hours of delivery. Claims submitted after that window may be declined. We will review and respond to all furniture damage claims within 3–5 business days and will determine whether the piece will be repaired or replaced based on the nature of the issue.
Storage & Redelivery Fees
If a delivery appointment is confirmed and the customer is unavailable to receive the order, or if the carrier cannot reach the customer to schedule delivery within a reasonable timeframe, the item may be rerouted to a warehouse or held at the carrier’s facility. In such cases, any storage, handling, or redelivery fees incurred will be billed to the customer. Cailini Coastal cannot assume responsibility for costs associated with a customer’s delay or unavailability to accept delivery.
Premium White Glove Delivery
Certain furniture items require Premium White Glove Delivery due to their size, weight, or delicate nature. This service includes:
- In-room placement
- Light assembly
- Carry up one flight of stairs
- Removal of all packaging materials
We want your Cailini Coastal piece to arrive beautifully and ready to enjoy.
International Orders
We do not currently ship internationally, though we hope to expand our reach in the future.
Pre-Order & Product Availability
Our team works diligently to keep inventory and shipping timelines as accurate as possible. However, production or transit delays may occur. Should an item’s estimated delivery window change, we’ll notify you promptly and ship all available items separately.
Pricing Policy
All prices are listed in USD and are subject to applicable sales tax based on state and local regulations. Prices, availability, and delivery rates are subject to change without notice. While we strive for accuracy, occasional errors may occur, and we reserve the right to correct any inaccuracies in pricing, descriptions, or images.
Lost or Stolen Packages
Cailini Coastal is not responsible for lost or stolen packages once marked as delivered by the carrier. If this occurs, please contact the carrier directly to file a claim.
Returns & Cancellations
For more information on our return and cancellation policies, please visit our Returns & Cancellations page.
Expedited Shipping
At this time, we do not offer expedited shipping.
Questions
If you have any questions about shipping, delivery timelines, or rates, visit our Frequently Asked Questions page or contact our Customer Care team at support@cailinicoastal.com.